FAQ

To take the TellTacoJohns.com survey, you first need to make a purchase at any Taco John’s location and keep your receipt. Visit the official survey website TellTacoJohns.com, where you will be asked to enter the survey code printed on your receipt. Once you’ve entered the code, you will answer a series of questions about your food quality, service experience, cleanliness, and overall satisfaction. After completing the survey, you’ll receive a validation code, which you can redeem for rewards on your next visit.

Completing the Taco John’s survey gives you access to various rewards, which may include discounts on future purchases, free menu items like tacos or Potato Olés, or entries into sweepstakes for larger prizes, such as Taco John’s gift cards. The specific reward depends on the offer available at the time of completing the survey, so be sure to check the details on your validation code after you submit your feedback.

Yes, a valid receipt from Taco John’s is required to take the TellTacoJohns.com survey. The receipt contains a unique survey code, which you must enter to begin. Without a receipt, you won’t be able to access the survey and claim your rewards. If you’re planning to participate, make sure to hold onto your receipt after your purchase.

You must complete the survey within 30 days of your purchase. If you wait too long and the survey code expires, you will no longer be able to enter the survey and claim rewards. To ensure you don’t miss out, it’s best to take the survey as soon as possible after your visit.

After you finish the survey, you’ll receive a validation code that can be used to redeem rewards. The expiration period for this code typically ranges between 15 to 60 days, depending on the offer. Be sure to check the terms and conditions printed with your validation code to confirm its expiration date and redeem it before it expires.

Yes, you can take the TellTacoJohns.com survey multiple times, but only one entry is allowed per receipt. This means that for each survey you complete, you must use a new receipt from a different visit. If you frequently dine at Taco John’s, you’ll have multiple opportunities to participate and earn rewards.

Some validation codes can be redeemed for both in-store and online purchases, while others are limited to in-store use only. The terms of your reward will be specified when you receive the validation code. If you’re unsure whether your discount or free item is valid for online orders, check with your local Taco John’s before placing an order.

If you want to enter the Taco John’s sweepstakes without making a purchase, you can do so via the mail-in entry method. To participate, write your full name, mailing address, phone number, and email address on a 3×5-inch postcard and send it to the official sweepstakes address provided by Taco John’s. No purchase is required for this method, and your entry has the same chance of winning as those who enter via the survey.

Unfortunately, lost validation codes cannot be replaced. Once you complete the survey and receive your validation code, it’s essential to write it down or take a screenshot to ensure you don’t lose it. Without this code, you won’t be able to redeem your discount, free menu item, or sweepstakes entry.

If you experience any issues with the TellTacoJohns.com survey, need assistance redeeming your reward, or have any other inquiries, you can reach out to Taco John’s customer support through the following methods:
Customer Service Hotline: Call 1-800-TACOJOHNS to speak with a representative.
Email Support: Send an email to customerservice@tacojohns.com for assistance.
Mailing Address: If you prefer traditional mail correspondence, you can send inquiries to:
Taco John’s International, Inc.
808 W. 20th Street, Cheyenne, WY 82001
The customer support team is available to help with any survey-related questions, reward redemptions, or general feedback inquiries.